Privacy Policy
Privacy Policy
RoomPop (hereinafter referred to as “Company” or “we”) values the protection of your personal information and complies with relevant laws and regulations. This Privacy Policy explains the information collected when you use RoomPop, the purpose of its use, and how it is protected.
We operate as a U.S.-based limited liability company (LLC) and provide services considering international personal data protection standards such as CCPA (U.S.), GDPR (EU), and UK GDPR.
1. Personal Information We Collect
We may collect the following information to provide services:
- Name, email, contact information
- Shipping and billing addresses
- Payment information (securely processed via Shopify and payment service providers)
- IP address, browser and device information
- Location (approximate regional information)
- Purchase history and usage records
- Marketing consent status
In addition, some information may be automatically collected through cookies and tracking technologies such as Google Analytics, Meta Pixel, and TikTok Pixel.
2. Purpose of Using Personal Information
The collected personal information is used for the following purposes:
- Processing and shipping product orders
- Responding to customer inquiries and providing services
- Improving website functionality and enhancing user experience
- Providing event, promotion, and marketing information (with consent)
- Preventing fraudulent transactions and security risks
- Complying with legal obligations
3. Legal Basis for Processing Personal Information
We process personal information based on the following grounds:
- Contract performance (order processing and shipping)
- User consent (marketing)
- Compliance with legal obligations
- Legitimate interests (service improvement and security maintenance)
4. Disclosure and Sharing of Personal Information
We may share information with the following third parties within the necessary scope for service operation:
- Shopify (e-commerce platform)
- Payment service providers (Stripe, PayPal, etc.)
- Logistics and shipping companies
- Marketing and analytics service providers
Your information may be transferred overseas (e.g., to the U.S.) and will be protected securely in accordance with relevant laws and regulations.
5. Personal Information Protection and Security
We apply industry-standard security measures to protect personal information.
Payment information is encrypted and securely processed through payment systems compliant with PCI-DSS standards.
However, due to the nature of the internet, 100% security cannot be guaranteed, and we implement protective measures to a reasonable extent.
6. Cookies and Tracking Technologies
We use cookies for the following purposes:
- Maintaining shopping cart and login status
- Analyzing visit history and improving the site
- Providing personalized services
Users can refuse or delete cookie storage through browser settings, which may restrict the use of some services.
7. User Rights
You may have the following rights:
- Request access, correction, or deletion of personal information
- Withdraw consent to receive marketing
- Request restriction or objection to processing
- Request data portability (in some countries)
- Lodge a complaint with the relevant authorities
Inquiries regarding the exercise of rights can be sent to the email below:
help@roompop.shop
8. International Transfers and Notice to Korean Customers
We operate from the U.S., and your personal information may be processed in the U.S. and other countries.
In such cases, the level of personal data protection in those countries may differ from that in Korea, and by using our services, you are deemed to have consented to this.
9. Age Restriction
This site is intended for use by legal adults, and minors must use it with the consent of a guardian.
10. Changes to the Privacy Policy
This policy may be changed, and any changes will be posted on the website.
11. Contact
For inquiries regarding personal information, please contact us at:
RoomPop
Email: help@roompop.shop