Terms and Conditions

Terms of Service

This website (roompop.shop) is operated by RoomPop (hereinafter referred to as “the Company”). By using this site or purchasing products, you agree to these terms and conditions. The Company operates as an entity incorporated in the United States.


1. Overview of Services

This website provides e-commerce services, and users must agree to these terms and conditions and related policies (Privacy Policy, Refund Policy, etc.) to use the services.

Failure to agree to the terms may result in restricted use of the service.


2. Eligibility

This site is intended for legal adults. Minors may use it with the consent of a legal guardian.


3. Products and Pricing

All product information and prices are subject to change without prior notice. Product images and colors may differ from the actual product depending on screen settings. The Company reserves the right to discontinue or change product sales.


4. Orders and Payments

The Company may refuse or cancel orders in the following cases:

  • Price errors
  • Out of stock
  • Suspicion of fraudulent payment
  • Violation of terms

Payments are processed through secure payment systems such as Shopify and Stripe, and card information is not stored by the Company. Due to the nature of international payments, some cards may be restricted, and responsibility for this lies with the card issuer's policy.


5. Shipping and Customs Clearance

This product is shipped from an overseas logistics center.

  • Delivery typically takes 7-14 days and may be delayed depending on circumstances.
  • Customs clearance, air freight, and local delivery conditions are beyond the Company's control.

Important Notice:

  • Delivery may be delayed or returned if there are errors in the personal customs clearance code or information.
  • Problems caused by incorrect shipping address are the customer's responsibility.
  • Customs duties and VAT may apply if the value exceeds $150 USD, and this is the customer's responsibility.

Delivery delays may not be grounds for a refund.


6. Returns and Refunds

Refunds and returns are subject to a separate refund policy.

Refunds may be restricted in the following cases:

  • Signs of use
  • Damage to product value
  • Simple delivery delays

Round-trip shipping fees may apply for returns.


7. User Obligations

Users must not engage in the following actions:

  • Violation of laws
  • Infringement of intellectual property rights
  • Uploading malicious code
  • Harmful acts towards others

Violation may result in restricted use of the service.


8. Intellectual Property Rights

All content on this site (logos, images, text, etc.) is the property of the Company, and unauthorized use is prohibited.


9. Third-Party Services

External services (payment, analytics, etc.) may be included, and their respective policies apply separately.

The Company is not responsible for third-party services.


10. Limitation of Liability

To the extent permitted by applicable law, the Company is not liable for:

  • Unavailability or errors of the website
  • Delivery delays and logistics issues
  • Third-party service issues
  • Indirect or incidental damages

However, rights under consumer protection laws in each country are not limited.


11. Indemnification

The user must indemnify and protect the Company from all damages arising from a violation of the terms.


12. Governing Law


These terms and conditions shall be interpreted and applied according to the laws of the United States.
However, if mandatory consumer protection laws of the customer's country of residence apply, those laws may take precedence.
In the event of a dispute, the competent courts in the United States shall have exclusive jurisdiction, to the extent permitted by relevant laws.

13. Changes to Terms

These terms and conditions may be changed without prior notice, and continued use after changes will be deemed as agreement.


14. Contact

RoomPop
Email: help@roompop.shop