Shipping Information

Shipping Information

RoomPop is a US-based global brand, and products are shipped from overseas logistics centers to ensure consistent quality.

📦 Shipping Time

  • Order Processing: 3-5 days
  • International Shipping: Approximately 7-12 days
  • Total Delivery Time: Average 7-14 days

※ Delivery may be delayed due to logistics conditions, customs clearance, flight schedules, etc.

🚚 Track Your Order

After your order is shipped, a Tracking Number will be automatically sent to you via email.

You can track the real-time delivery status using this number.

📌 Customs Clearance and Important Notes

  • You must accurately enter your Personal Customs Clearance Code and shipping information.
  • The recipient's name, the name on the customs code, phone number, and postal code must all match.
  • We are not responsible for delivery issues caused by incorrect information.
  • Customs duties and taxes may be incurred for orders exceeding US$150.
  • Customs duties and taxes are the responsibility of the customer.

⚠ Shipping-Related Notices

  • Customs delays, flight delays, local delivery carrier circumstances, etc., are beyond our control.
  • We are not responsible for loss or theft after delivery is complete.
  • Additional costs may be incurred if the package is returned due to an incorrect address or inability to receive.

RoomPop partners with global logistics partners for reliable shipping.